Next World Support

Forgotten your password? This article shows two methods to change your password. Resetting your ...

The training schedule allows you to easily book a dedicated time for your trainees to complete th...

Training programmes (formerly known as 'training cohorts') allow you to create unique training se...

The portal has the ability to export a number of different datasets to a CSV file for your conven...

The division management page gives you the ability to add or edit the members of your organisatio...

The device management page under the Admin tab allows you to add and edit the VR Headsets licence...

The division management page gives you the ability to add and edit divisions, subsidiaries or sub...

One of the most valuable aspects of VR safety training is the ability to collect a user's trainin...

To see who needs training, head to the trainees page and use the training status filters. The Tr...

To access the Portal, point your browser to http://nwxr.app, then using the login screen, enter y...

Larger companies are often split into divisions. The Portal has features to allow you to switch b...

Filters are useful when looking for particular subsets of information through the Portal. Applyi...

After assigning trainees to one or more Training Programmes, their overall training status will n...

This article will explain how to access your desired training module once you are in the headset....

Sometimes you have trainees who don't know their access code. This article will explain how to al...

Screencasting allows a trainer to view what's going on in a VR headset while a trainee is using i...

Having issues with your device not connecting? This article goes through some steps to help diagn...

If you or your trainees have undertaken training on a headset, you'll likely want to view insight...

Sometimes there may be issues that occur such as a corrupted download of an experience, in which ...

All Next World experiences give you a full movement experience, where you can not just use your h...

If this is the first time your headset is being used, or you are having issues with your controll...

How to Access Non-Next World Applications The Next World software natively runs in kiosk-mode, m...

The below steps will walk you through how to set up a hotspot on your Android device so that you ...

The below steps will walk you through how to set up a hotspot on your Apple device so that you ca...

The below steps will walk you through how to set up a hotspot on your Windows device so that you ...

The Next World Platform Portal got a major overhaul in May 2023, here's what's new. An Overvie...

In this latest update, we bring higher visibility into what trainees require training, and the ...

REIMAGINED FEATURE! Training Cohorts This update brings great functionality and applicability i...

In this update, we have refreshed the look, feel and functionality of the session insights view. ...

In the 1.12 update, we have released our newest feature - the Training Schedule! NEW FEATURE! ...

As part of our 1.9 update, we have released a new experience, Office Hazards, as well as improvem...

A new update for the Next World Platform and Insights Dashboard has been released today, with a s...

In this release, we've improved the functionality of the Archive feature across the board and ref...

In this release, we've released Soft Skills experiences for our clients to use, the Arabic langua...

The Portal The Next World Portal is the web application used to manage trainees, schedule traini...

If you've received a headset from Next World, you'll have received a getting started guide. At t...

To get your headset started with Next World, you'll need to run installation from a PC and regist...