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Training States: How to tell what stage an employee's training is at

After assigning trainees to one or more Training Programs, their overall training status is displayed as an icon on their avatar. There are many states, each denoting a stage on a trainee's journey from being added to the platform, to achieving their completion certificate.

Individual training states for each course assigned to a trainee through their Training Program, are also available for viewing on the trainee's profile page.

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See below for a detailed breakdown of each training status and what they mean:


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This is the first stage status for a new trainee. 

The Ungrouped status displays when a trainee is not currently a member of any Training Programs. In order to schedule training for a trainee, or view their current training state for a course, they must be added to a Training Program.


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The Untrained status displays when any course this trainee has been assigned to has not yet been attempted by the trainee, or has not yet been scheduled for the trainee.


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The Scheduled status displays when a trainee has been scheduled for a session of a particular course within their Training Program.


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The Overdue status displays when a trainee has been scheduled for a session, but has not completed a session within a reasonable timeframe of their scheduled time and date.


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The Expiring status displays when a trainee has previously successfully completed a course, but their completion date is nearing the expiry date set by the corresponding Training Program's Training Frequency. See the Expired status below for an overview on how Training Frequency affects a trainee's Training Statuses.


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The Expired status displays when a trainee has previously successfully completed a course, but their completion date falls outside the allocated Training Frequency period specified in their Training Program.

For example, if a trainee has access to the Fire Hazards course through a Training Program they are a member of, and that Training Program has a Training Frequency set to 6 months. If this trainee successfully completes a Fire Hazards session on January 1st, but does not complete another session before July 1st, their training state will be set to Expired and their "training priority" will be considered very high.

Note: If a trainee is a member of multiple Training Programs that each have the same courses, but have different Training Frequencies, the shortest Training Frequency will be used to calculate the trainee's Training State.


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The Unsuccessful status displays when a trainee has attempted a scheduled session, but has been unsuccessful in completing the course with a passing score.


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The Certified status displays when a trainee has successfully completed a course, and is still within the specified Training Frequency set by the assigning Training Program.