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23 total results found

How to change or reset your password

Next World Support The Portal, Training Management and Ins...

Forgotten your password? This article shows two methods to change your password. Resetting your password from the login screen From the Login Screen, select Forgot Password? in the bottom right-hand corner of the Login box.You will be redirected to the Passw...

How to schedule or roster using the Training Schedule

Next World Support The Portal, Training Management and Ins...

The training schedule allows you to easily book a dedicated time for your trainees to complete their required courses, while also being able to see the current status of their training. How to schedule training Click on Training Schedule in the left navigati...

Organising your trainees into Training Programmes

Next World Support The Portal, Training Management and Ins...

Training programmes (formerly known as 'training cohorts') allow you to create unique training setups for users across your organisation that have different training requirements to ensure that all of their training is up to date and relevant. Each programme ...

Exporting data to CSV

Next World Support The Portal, Training Management and Ins...

The portal has the ability to export a number of different datasets to a CSV file for your convenience.  You can export the following data tables: Session Data Trainees Training Programmes Divisions  Members  Devices How to export data On the page...

Managing the members of your division

Next World Support The Portal, Training Management and Ins...

The division management page gives you the ability to add or edit the members of your organisation, allowing for more granular team and member management. How to add a member To add a new member to your organisation, go to Admin > Members and select the Crea...

Setting up your headset

Next World Support The Portal, Training Management and Ins...

The device management page under the Admin tab allows you to add and edit the VR Headsets licenced to your organisation. Registering your device here allows access to the Next World course library within the headset. To add a new device, you must have adminis...

Managing your company or organisation's structure

Next World Support The Portal, Training Management and Ins...

The division management page gives you the ability to add and edit divisions, subsidiaries or sub-companies within your organisation, allowing for more granular team and member management. How to add a new division Open Divisions under the Admin section, the...

Accessing Virtual Reality training modules

Next World Support Headsets, VR and Training

This article will explain how to access your desired training module once you are in the headset. If the headset has not been setup yet, take a look at this article on setting up a headset. Make sure you ready for training Putting on a headset and powering ...

How to administer your trainees on device

Next World Support Headsets, VR and Training

Sometimes you have trainees who don't know their access code. This article will explain how to allow those trainees to still access the training experiences with insights. Use the headset as normal Have the trainee follow the steps described in this article ...

How to share/screencast your VR view to a screen

Next World Support Headsets, VR and Training

Screencasting allows a trainer to view what's going on in a VR headset while a trainee is using it. Accessing screencasting After turning on the headset and setting the player boundary, press the Pico button on your hand controller to bring up the Pico men...

How to troubleshoot connection problems

Next World Support Headsets, VR and Training

Having issues with your device not connecting? This article goes through some steps to help diagnose and solve the issue. Troubleshooting Connections From Agent, you should be able to see the connection status and the time. The connection status should show ...

How to find insights from the training undertaken on your headset

Next World Support Headsets, VR and Training

If you or your trainees have undertaken training on a headset, you'll likely want to view insights and course reporting from within the Next World Platform Portal. Head to the Next World Platform Portal To access the Portal, point your browser to http://nwxr...

How to find trainees who require training (expired or untrained)

Next World Support The Portal, Training Management and Ins...

To see who needs training, head to the trainees page and use the training status filters. The Trainees Page The trainees page displays all of your division's trainees, along with their training status. Filter and Sort by Status In order to find out who h...

How to access the Next World Platform Portal

Next World Support The Portal, Training Management and Ins...

To access the Portal, point your browser to http://nwxr.app, then using the login screen, enter your username and password. These details will have been provided by Next World or your organisation's administrator. Create An Account If your organisation is ...

How to view information from other divisions and subsidiaries

Next World Support The Portal, Training Management and Ins...

Larger companies are often split into divisions. The Portal has features to allow you to switch between them, or view information from them all at once. Changing divisions You can change divisions by selecting your division from the top-right corner of the d...

Using filters in the Platform Portal to control tables

Next World Support The Portal, Training Management and Ins...

Filters are useful when looking for particular subsets of information through the Portal. Applying Filters Most pages, including Training Insights, Trainees, Schedule and the Admin pages, allow for filtering of data. In order to access filters, click the i...

Training States: How to tell what stage an employee's training is at

Next World Support The Portal, Training Management and Ins...

After assigning trainees to one or more Training Programmes, their overall training status will now be displayed as an icon on their avatar. There are many states, each denoting a stage on a trainees journey from being added to the platform, to achieving their...

v1.19: The New Look Portal

Next World Support Release Notes

The Next World Platform Portal got a major overhaul in May 2023, here's what's new. An Overview  In this article, we will be discussing the latest portal release from Next World - Version 1.19. This update includes several new features and a massive visual...

Screencasting to an Android Device Completely Offline

Next World Support Headsets, VR and Training

The below steps will walk you through how to set up a hotspot on your Android device so that you can screencast your Pico to your Android device completely offline. Step 1. Turn off mobile data Open the "Settings" app on your Android device. You can usua...

Screencasting to an Apple Device Completely Offline

Next World Support Headsets, VR and Training

The below steps will walk you through how to set up a hotspot on your Apple device so that you can screencast your Pico to your Apple device completely offline. Step 1. Turn off mobile data Unlock your iOS device and find the "Settings" app on the home s...