How to add a new device

If you have your own hardware, or need to reset one of your headsets for any reason, you can register your device on the platform to gain access to the Next World library

To add a new device, you must have administrative privileges within your organization. If you cannot add a device, please contact support@nextworldxr.com with the Device ID and we can register it for you

How to add a new device

Navigate to Admin > Devices to show you a list of existing devices. Click on the Create New icon at the bottom right to add a new device.

Start by inputting the device's unique ID into the Device ID field. You can find the device's unique ID by putting on the headset, it will display the unique ID straight away.

You can also add an Alias as a name for your device. This is not required, but recommended for your future reference. Lastly, choose the company/division you wish to assign this device to. Select Add Device to confirm and add your device.

Once done, you will be able to access the Next World software from your device.

Since you have added new data to the platform, your headset will need to be connected to the internet to sync this information. If you have added your device but it is not registering in the headset, please be sure you have a stable internet connection

How to edit or remove a device

Navigate to Admin > Devices to show you a list of existing devices. Click on the device you would like to edit, and from here you can change the device's alias and division.

To remove the device, select Archive.

Archiving a device is permanent and cannot be undone

FAQ