Setting Up a Meta Quest 2/3 for Horizon Managed Services (HMS)

_Last updated: April 17, 2025_

This guide walks you through the process of factory resetting a Meta Quest headset and configuring it for use under Horizon Managed Services (HMS).

Important: Performing a factory reset will erase all apps, files, and settings from the headset. Ensure any important data is backed up before proceeding.

Note: The images in this guide are representative only and may not exactly match what you will see in the headset. This is because it’s not possible to record or screenshot the headset display during the factory reset or initial setup process. The visuals provided are intended to give a general idea of what to expect.


Section 1: Factory Reset Your Device

  1. Turn off the headset completely.

  1. Enter the Android Recovery Menu (Bootloader):

  1. Navigate to Factory Reset Option:

QuestFactoryResetFromBootloader1.png

  1. Confirm Factory Reset:

QuestFactoryResetFromBootloader2.png


  1. Wait for Device to Reboot:


Section 2: Initial Device Setup

Once the headset restarts, follow the guided setup process:

  1. Controller Pairing Screen:

PairingControllers1.png

  1. Start Setup:

PairingControllers2.png


  1. Language Selection:

SelectLanguage.png


  1. Adjust Headset Fit (Visual Clarity):

CheckForClarity.png


  1. Set IPD (interpupillary distance): 

AdjustLenses.png


  1. Seating Position:

StaySeated.png


  1. Connect to Wi-Fi:

SetupWifi.png


  1. Watch the safety guideline animation, covering:

  1. Acknowledge Safety Compliance:

SafetyAcknowledgement.png


Section 3: Enroll the Headset with Horizon Managed Services (HMS)


At this point, do not follow the instructions for pairing with the mobile app. Instead, proceed with enterprise configuration.

  1. Skip Mobile App Pairing – Select Organization Setup:

Step1.png

  1. Connect to Work/School Account:

Step2.png


  1. Enroll Using Work Meta Portal:

Step3.png

  1. Enrollment Confirmation:

Step4.png

Step5.png


  1. Install Required Components:

Step6.png


  1. Connect to Device Management:

Step7.png


  1. Configure Your Headset:

Step8.png


  1. Wait for Configuration to Complete:

Step9.png


  1. Headset Configured Confirmation:

Step10.png


  1. Privacy Notice:

Step11.png


  1. Data Sharing Preferences:

Step13.png

  1. Create a Guardian Boundary:

Step14.png

  1. Learn to Reset View:

Step15.png


  1. Complete Setup:

Step17.png


Section 4: Accessing Next World Software on Your HMS Headset

  1. From the Home screen, open the Library.

  1. Navigate to the “For Work” tab to find the Next World app.

  1. The app will launch in Demo Mode by default.

  1. Enroll Device in Next World Platform:


Revision #17
Created 16 April 2025 10:32:22 by NWXR Admin
Updated 17 April 2025 04:19:59 by NWXR Admin